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Synergy supports Lifeline Christmas Appeal
Synergy Connect Terms & Conditions
Scam alert: Beware of fake 'Synergy' emails
Scam alert: Beware of fake 'Synergy' emails
Synergy Connect Program and Prize Draw
Synergy Connect Program and Prize Draw
Synergy Schools Solar Challenge
Can the Direct Debit bank account be in a different name than my Synergy account?
If you choose to make bill payments using Direct Debit and are an authorised contact (i.e. not the Synergy account holder), you will need to provide Synergy with consent to establish the Direct Debit in the name of the bank account holder and on behalf of the Synergy account holder. The nominated bank account holder will need to ensure there are enough funds in the account to cover the payments and will also need to read the Direct Debit Service Agreement, these can be found here
Can the Direct Debit bank account be in a different name than my Synergy account?
If you choose to make bill payments using Direct Debit and are an authorised contact (i.e. not the Synergy account holder), you will need to provide Synergy with consent to establish the Direct Debit in the name of the bank account holder and on behalf of the Synergy account holder. The nominated bank account holder will need to ensure there are enough funds in the account to cover the payments and will also need to read the Direct Debit Service Agreement, these can be found here
Is Synergy an accredited GreenPower supplier?
Yes. Synergy's Albany wind farm, a Bright Energy Investments joint venture and part of the Albany Grasmere Wind Farm, is an accredited energy supplier for the GreenPower program and is cutting Australia’s greenhouse gas emissions by 65,000 tonnes per annum. That's equal to taking nearly 15,000 cars from our roads for one year.
What standards does Synergy comply with to ensure the safety of my personal and financial information?
Synergy undertakes regular assessment and continuous improvement of our security measures against best-practice industry standards. We work with both the Australian Cyber Security Centre (ACSC) and the WA Office of Digital Government (DGov) to understand and monitor the changing digital and cyber threat landscape.
Synergy Energy Hub Giveaway Terms & Conditions
Synergy Energy Hub Giveaway Terms & Conditions